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Community Support Van Terms of Use

Agreement Overview

This document serves as a formal agreement between Tristram Northland (referred to as "the Organization") and the authorized user(s) of the Tristram Northland Support Van (referred to as "the User"). The User agrees to adhere to all terms and conditions outlined herein as a prerequisite for the use of the vehicle.

This agreement ensures that all parties are fully aware of their responsibilities, including health and safety considerations, the importance of reporting accidents or breakdowns promptly, and maintaining the Tristram Northland brand while using the support van.

1. Authorized Drivers

• The support van may only be operated by the individuals explicitly named in this agreement.

• Each authorized driver is required to provide valid identification and a copy of their driver’s license prior to the commencement of vehicle use.

• The User consents to the collection, storage, and use of personal information related to the authorized drivers for the purposes of this agreement.

2. Fuel Policy

• The support van will be supplied to the User with a full tank of fuel.

• The User is required to return the vehicle with a full tank of fuel. Failure to do so may result in the User being charged for refuelling costs.

3. Costs, Insurance and Financial Responsibilities

• The use of the support van is provided at no cost to the User, with the exception of fuel expenses, which shall be borne by the User.

• The User assumes full responsibility for any toll charges, fines, or infringements incurred during the period of use. The Organization shall not be held liable for any such costs.

• The Support Van is insured by Tristram Northland. Any insurance claims made for damage/incidents/accidents while in the users possession, will incur a $3,000+GST excess charge. 

• Any insurance claim made for windscreen damage while in the users possession will incur a $250+GST excess charge. 


4. Vehicle Care and Brand Representation

• The support van is a sign-written vehicle prominently displaying the Tristram Northland brand. As such, the User must exercise heightened responsibility while operating the vehicle, ensuring that their driving behavior reflects positively on the Tristram Northland brand.

• It is imperative that the User remains aware that any actions taken while operating the vehicle can impact the public’s perception of the Organization. The User is expected to drive safely, courteously, and in compliance with all applicable laws.

• The vehicle must be returned in a condition reflective of normal use. The User is required to remove all rubbish and personal belongings from the vehicle prior to its return.

• Any damage, suspicious behavior, or reports of misuse or reckless driving of the vehicle may result in the User being denied future access to the support van.

5. Health and Safety

• The safety of the User and any passengers is of paramount importance. The User agrees to operate the vehicle in a safe and responsible manner, following all road safety laws and guidelines.

• The support van is equipped with 2 fire extinguishers and 1 first aid kit. The User acknowledges the presence of these safety items and agrees to familiarize themselves with their location and proper use.

• In the event of an emergency, the User is expected to utilize the provided safety equipment as necessary.

• In the event of any accidents/incidents/near misses while using the van, the user is required to complete a Health and Safety Form, located in the Support Van Folder, and notify Tristram Northland either as soon as possible (emergency only) or when van is returned. 

•The Community Support Van is not equipped with with a wheel chair lift or removable seats. The Van is not suitable for company logistics or freight movement. 


6. Reporting Accidents or Breakdowns

• In the event of an accident or vehicle breakdown, the User must prioritize the safety of all occupants and other road users.

• The User is required to immediately report any accidents, damage, or breakdowns to Tristram Northland. This report should include the nature of the incident, any injuries sustained, and the condition of the vehicle.

• The User must contact Brad Antonievic (Dealer Principal) at 021 837 607 as soon as possible in the event of an accident or breakdown.

• For breakdown assistance, the User should contact Renault After Hours Breakdown Service at 0800 736 2858.

• If involved in an accident, the User must also follow legal requirements, including exchanging details with other parties involved and notifying local authorities if necessary.

• The User should not attempt any major repairs. Any necessary vehicle recovery or repairs must be arranged through Renault After Hours Breakdown service or Tristram Northland.

 


Acknowledgment and Agreement
• By signing below, the User acknowledges and agrees to the terms and conditions set forth in this agreement.

• The User also acknowledges receipt of the support van with a full tank of fuel, and confirms the presence of the fire extinguishers, first aid kit, and accepts responsibility for the care, safe operation, and prompt reporting of any incidents/accidents/near misses during the period of use.

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